At ok.bet, your personal data is handled with the same care we put into every part of our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a player registered with ok.bet in the Philippines.
Six core principles that define how ok.bet approaches data privacy for every Filipino player on our platform.
ok.bet collects personal data strictly for the purposes of account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is necessary to operate the platform and serve you as a player.
ok.bet uses industry-standard encryption and secure storage protocols to protect your personal information. Access to player data is restricted to authorized personnel only, and all data handling procedures are subject to regular internal review.
ok.bet does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with third parties is limited to what is required for payment processing, regulatory reporting, and platform operations.
As an ok.bet player, you have the right to access, correct, and request deletion of your personal data, subject to our legal and regulatory obligations. You can exercise these rights by contacting our support team at any time.
This Privacy Policy is written in plain, accessible English so every Filipino player can understand exactly how their data is handled. We update this policy whenever our practices change and notify registered players of material updates.
ok.bet's data practices are aligned with applicable Philippine data protection laws and the PAGCOR regulatory framework. We cooperate fully with lawful requests from Philippine regulatory and law enforcement authorities.
ok.bet ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who registers and uses the ok.bet Platform. This Privacy Policy ("Policy") describes how ok.bet collects, uses, stores, shares, and protects personal information in connection with the operation of the ok.bet website, mobile application, and all associated gaming services (collectively, the "Platform").
This Policy applies to all registered players, prospective players, and visitors to the ok.bet Platform. By accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read alongside the ok.bet Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
ok.bet is the data controller responsible for the personal information collected through the Platform. As data controller, ok.bet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws in the Philippines.
If you have any questions about how ok.bet handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Privacy Officer using the contact details provided in Section 14 of this Policy.
ok.bet collects the following categories of personal data from players and Platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), PayMaya account, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, wager amounts, login history, session duration | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
ok.bet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
ok.bet collects personal data through the following means:
ok.bet uses your personal data for the following purposes:
ok.bet will not use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.
ok.bet processes your personal data on the following legal bases:
ok.bet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom ok.bet shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than that for which it was shared.
ok.bet retains your personal data for as long as your account remains active and for such additional period as is required to comply with our legal and regulatory obligations. In general, ok.bet applies the following retention periods:
Upon expiry of the applicable retention period, ok.bet will securely delete or anonymize your personal data in accordance with our data disposal procedures.
ok.bet implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While ok.bet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ok.bet account credentials. If you suspect that your account has been compromised, please contact our support team immediately.
As an ok.bet player, you have the following rights in relation to your personal data, subject to applicable Philippine data protection law and our regulatory obligations:
To exercise any of these rights, please contact the ok.bet Data Privacy Officer using the details in Section 14. ok.bet will respond to all valid requests within thirty (30) days. We may request proof of identity before processing your request.
ok.bet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the ok.bet website or use the ok.bet app. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the ok.bet Platform. ok.bet does not use cookies to serve third-party advertising.
The ok.bet Platform is strictly restricted to individuals who are twenty-one (21) years of age or older, in accordance with Philippine law and PAGCOR regulations. ok.bet does not knowingly collect personal data from individuals under the age of 21. If ok.bet becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be closed.
If you believe that a minor has registered an account on the ok.bet Platform, please contact our support team immediately so that we can investigate and take appropriate action.
ok.bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address associated with their account or through a prominent notice on the ok.bet Platform, at least fourteen (14) days before the changes take effect.
Your continued use of the ok.bet Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how ok.bet protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ok.bet handles your personal data, please contact our Data Privacy Officer:
Data Privacy Officer – ok.bet
Email:
General Support:
Live Chat: Available directly on the ok.bet Platform after logging in to your account. Our support team is available 24 hours a day, 7 days a week.
ok.bet will acknowledge all privacy-related inquiries within five (5) business days and will endeavor to resolve all requests within thirty (30) days. For questions about responsible gaming, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.
Now that you know how ok.bet protects your privacy, join thousands of Filipino players already enjoying our platform. Register your account today and experience secure, responsible gaming built for the Philippines.